Statement…

Below is our legal position. However, what we can do and what we actually do are likely to be different. Through the operation of our business, we understand that ours and our partners' servers end up holding data, and this needs be to be treated legally, and we are also committed to treating it in line with our ethics and professionalism. We don’t sell your data, what we capture is purely intended to start and build a relationship, and what builds over time we protect as we legally and ethically should. We look forward to building a trusted relationship with you.

Privacy Policy

This privacy notice is a public declaration of how BetterCo Consulting Limited (“BetterCo”) and all affiliated companies, applies the Data Protection Principles & Rights afforded to individuals by the GDPR, to the personal data that we process.

BetterCo is committed to complying to the 6 principles relating to the processing of personal data under the GDPR in all that we do. These principles are:

  • Lawfulness, fairness & transparency.
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality

We may collect, store and use the following kinds of personal information:

  • information about your computer and about your visits to and use of our website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);
  • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
  • any other information that you choose to send to us
  • Webinar, conference or meeting attendance data, contact information that you have provided to us for the use of our products such as name, address, email address.

What we do with the information we collect

  • administer the website;
  • improve our websites;
  • enable your use of our services;
  • enable financial transactions between us;
  • send you general (non-marketing) commercial communications;
  • send you email notifications which you have specifically requested;
  • send to you marketing communications from BetterCo or affiliated companies (no others);
  • deal with enquiries and complaints made by or about you;
  • where you submit personal information for publication, we will publish and otherwise use that information in accordance with the license you grant to us.
  • We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Disclosures

We may disclose information about you to any of our employees, officers, suppliers insofar as reasonably necessary to fulfil our obligations for the purposes as set out in this privacy statement.

In addition, we may disclose your personal information:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling, using established controlled confidence techniques; and
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy statement, we will not provide your information to third parties.

International Data Transfers

Information that we collect may be stored and processed in and transferred between European Union (“EU”), United Kingdom (“UK”), United States (“USA”) and any of the country necessary to enable us to use the information in accordance with this privacy statement.

All personal data stored and processed by BetterCo is securely hosted within the EU and UK. There is no systematic transfer of data at rest outside of the EU or UK for any other purpose. BetterCo is committed to using UK and EU model clauses in all contracts where data may be transferred to the USA.

In addition, personal information that you submit for our publication online will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

Security of Your Personal Information and Retention

We continue to take all reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except during any log ins to our systems).

BetterCo retains your personal information for only as long as stipulated within client contracts and does not seek to retain data for any longer than necessary to carry out our service and fulfil our statutory and contractual obligations.

BetterCo will never process your personal information without your explicit consent and engagement in the process.

We do not store your credit or debit card details.

Statement Amendments

We may update this privacy statement from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy statement by email.

Your Rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

  • the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
  • The description of the exact information you are seeking.

BetterCo will work collaboratively with our clients to ensure that we fulfil all obligations under the data protection act in regard to subject access requests. We may withhold such personal information to the extent permitted by law.

BetterCo recognises the further rights of data subjects under the GDPR which include;

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • More information on Direct Marketing
  • The right to withdraw consent
  • The right to complain to the Supervisory Authority
  • Rights related to automated decision making and profiling

Third-Party Websites

Our websites may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

We partner with other organisations for our online marketing:

  • Meta
  • MailerLite
  • Google

By agreeing to our Privacy Policy, you acknowledge that during your interactions with us that the information you provide may be transferred to them for processing in accordance with their Privacy Policy and Terms.

Third parties or publicly available sources

We may receive personal data about you from various third parties and public sources as set out below:

Technical Data from the following parties:

  (a) analytics providers such as Meta, Google and MailerLite based outside the EU; and

  (b) advertising networks such as Meta and Google based inside the EU

Updating of Information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Data Controller

The data controller responsible in respect of the information collected on this website is BetterCo Consulting Ltd.

Contact

If you wish to contact us to make a Subject access request, request rectification or object, please email hello@betterco.uk 


Terms & Conditions

BetterCo Consulting Ltd is registered at: 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE.

Company Registration Number: 16034593

In these Terms and Conditions “we, our, us, BetterCo” refers to BetterCo Consulting Ltd.

Acceptance of Terms

By accessing the content of betterco.uk or any affiliated website, such as commstoolsclarity.com, (“the Website”) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

Modification

BetterCo reserves the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

BetterCo has complete discretion to modify or remove any part of this site without warning or liability arising from such action.

Limitation of Liability

BetterCo will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of BetterCo, its employees, or agents.

Copyright

All intellectual property of BetterCo such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of BetterCo.

By using the Website you agree to respect the intellectual property rights of BetterCo and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

Disclaimers

The information is provided on the understanding that the Website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.

The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.

We do not guarantee uninterrupted availability of the Website and cannot provide any representation that using the Website will be error-free.

Third Parties

The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

Governing Law and Jurisdiction

This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.